Shipping & Delivery

We offer free US shipping on all orders.

All paintings are made to order. This means our average processing time is between 1-2 weeks, depending on the complexity of the painting. This time represents the painting and drying process.

Shipping Time:

All our paintings are shipped using DHL Express, and we ensure that the paintings are not damaged during transportation.

Once the painting is confirmed to be correct, we will ship it by air, and the estimated shipping time is 7-10 days.

All paintings are shipped after painting, framing and quality inspection are completed. These processes may take up to 15 business days. All paintings come with 100% free insurance.

Works shipped with frames:

Paintings shipped with frames are shipped out via DHL Express. If you have any further questions, please contact us at service@wallmio.com.

Works shipped without frames:

Paintings shipped without frames will be sent as rolled canvas. If you have any further questions, please contact us at service@wallmio.com.

Shipping Information:

Please ensure that all shipping information is correct. If the information is incorrect or missing, we may need to contact you to update the shipping information, which may cause delays in the shipment of your order. Customs clearance may also cause delays.

The local customs office may require additional documents and time to clear your package, which may delay the estimated shipping time.

Your order may be delivered by a local post office or a local courier. Depending on your region, most orders will be delivered by a local postal service, so the package will be received with your regular mail. If you are not at home at the time of delivery, the postal service may leave a notification card to inform you how and where to collect your package.