Generally, you will receive your purchase in 2-3 weeks after order is placed. For quantity order, please contact us at service@wallmio.comto confirm the accurate time frame.

The works are packaged by Wallmio and adhere to a standardized packaging process. Ships in a tube (Only canvas): the item will arrive rolled in a durable hard paper tube. This method is particularly safe for oversized works and also reduces shipping costs. Rolled works can be easily stretched (for canvas works, i.e., placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork. Ships in a cardboard box (Small-size artwork with stretched/framed): the item will ship flat in a sturdy, well-protected cardboard box. We ensure artworks are shipped according to our very high standards. Expect your artwork to arrive with ample support packaged in, ensuring its safety as it travels from Wallmioto your home. Ships in a crate (Large-size artwork with stretched/framed): the item will ship in a wooden crate. Large artworks are shipped in a very sturdy crate designed for global art transport. The crate will contain packaging materials that meet our strict guidelines to secure it firmly in place during its journey and will be tightly sealed.

Orders cannot be updated after they have been shipped. If you need to make a change to your order, contact service@wallmio.comand we will do our best to accommodate you.

Yes, as long as the item has not been shipped. Please contact service@wallmio.comor log into your account if you need to cancel your order.